Account Deletion

This page explains how users of WNY Incident Alerts / RAVEN can request deletion of an app account and associated personal data. This page is publicly available and does not require logging into the app.

How to Request Account Deletion

1. Email us from the address associated with your WNY Incident Alerts / RAVEN account.
2. Include your name, account email, and username or dispatcher ID if known.
3. We will verify the request and complete deletion or deactivation within 30 days.

Request Account Deletion

If the button does not open your email app, send your request to info@wnyincidentalerts.com with the subject line "WNYIA account deletion request."

Data Deleted

• Account profile details such as name, email address, username, and role where deletion is permitted.
• App-specific notification preferences and saved device push tokens.
• Non-essential account settings associated with the user account.

Data That May Be Retained

Some records may be retained when required for public safety operations, audit logs, security, legal obligations, abuse prevention, or incident history. Retained records are limited to what is necessary for those purposes.

Questions

For privacy or deletion questions, contact info@wnyincidentalerts.com.